Webhook Event Deliveries Di... | 1099Policy

Webhook Event Deliveries Disrupted

Date: Mar 8, 2026 at 5:32pm EDT

Affected services

Resolved
Date: Mar 14, 2026 at 12:35am EDT
All queued webhook events have been processed and delivered. The background worker service has been restored and connection resilience improvements have been deployed to prevent recurrence.

Updated
Date: Mar 12, 2026 at 10:59am EDT
All endpoint configurations corrected. Missed events replayed and successfully delivered.

Created
Date: Mar 8, 2026 at 5:32pm EDT
Resolved
Following an infrastructure migration on March 8, webhook event deliveries were disrupted. Events were created and recorded successfully, but were not delivered to partner endpoints between March 8 and March 12.

What happened: A planned infrastructure migration caused the webhook delivery service to start in a clean state. Endpoint routing configuration from the previous environment was not fully carried over, preventing the service from matching events to endpoints.

Impact: No webhook events were delivered during this window. No events were lost — all affected events were identified, replayed, and successfully delivered on March 12.

Resolution: All endpoint configurations were corrected, missed events were replayed, and a fix was deployed to ensure endpoint data is properly persisted going forward.

Affected services