## Webhook Event Deliveries Disrupted

**Date:** Mar 8, 2026 at 5:32pm EDT

**Affected services**

- Webhooks & Notifications

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**Resolved**  
**Date:** Mar 14, 2026 at 12:35am EDT  
All queued webhook events have been processed and delivered. The background worker service has been restored and connection resilience improvements have been deployed to prevent recurrence.

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**Updated**  
**Date:** Mar 12, 2026 at 10:59am EDT  
All endpoint configurations corrected. Missed events replayed and successfully delivered.

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**Created**  
**Date:** Mar 8, 2026 at 5:32pm EDT  
**Resolved**  
Following an infrastructure migration on March 8, webhook event deliveries were disrupted. Events were created and recorded successfully, but were not delivered to partner endpoints between March 8 and March 12.

**What happened:** A planned infrastructure migration caused the webhook delivery service to start in a clean state. Endpoint routing configuration from the previous environment was not fully carried over, preventing the service from matching events to endpoints.

**Impact:** No webhook events were delivered during this window. No events were lost — all affected events were identified, replayed, and successfully delivered on March 12.

**Resolution:** All endpoint configurations were corrected, missed events were replayed, and a fix was deployed to ensure endpoint data is properly persisted going forward.

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**Affected services**

- Webhooks & Notifications